PLEASE READ ALL POLICIES CAREFULLY BEFORE PLACING YOUR ORDER.
At House of Godly Fierce Fashions, we are committed to providing quality fashions and a pleasant shopping experience. We encourage every customer to review our policies regarding purchases, sizing, processing, shipping, preorders, damaged merchandise, and delivery responsibilities before completing checkout.
IMPORTANT: Please make your selections carefully, as we do not offer returns or exchanges for incorrect sizing, color preferences, changes of mind, or other personal purchasing decisions. Our damaged merchandise policy, outlined below, provides a limited exception for qualifying damaged items. This policy does not limit any rights customers may have under applicable law.
The holiday season is one of our busiest shopping periods. We strongly encourage customers to shop early and allow adequate time for processing and delivery. Holiday order volumes, promotional events, weather conditions, and carrier transportation delays may affect estimated shipping schedules.
Please do not wait until the last minute to purchase merchandise needed for church services, conferences, weddings, holidays, or special occasions. Processing times and shipping transit times are separate and must both be considered when estimating delivery.
House of Godly Fierce Fashions offers express shipping through USPS, with shipping rates calculated at checkout.
IMPORTANT EXPRESS SHIPPING NOTICE: Selecting express shipping does not bypass, eliminate, or shorten our required 2-business-day processing turnaround time. The 1–2 day express shipping timeframe begins only after your order has been processed and accepted by USPS. Express shipping is not a guarantee of next-day delivery or a specific arrival date.
Our Advantage–Priority shipping option follows these estimated timeframes:
Processing and carrier transit times are separate. Customers selecting this shipping option should allow sufficient time for both order preparation and carrier delivery. These timeframes are estimates and may vary during holidays, promotional events, and periods of increased order volume.
Our standard shipping policy is as follows:
Processing time refers to the period required to prepare, package, and release an order to the shipping carrier. Shipping transit time refers to the period during which the carrier transports the package to its destination.
PLEASE NOTE:
PLEASE READ BEFORE PURCHASING PREORDER MERCHANDISE.
If a product is listed as a PREORDER, customers must refer to the estimated arrival and shipping dates provided in that specific product’s description. Preorder merchandise does not follow our regular in-stock shipping schedule until the merchandise arrives and is ready for fulfillment.
Preorder Guidelines:
IMPORTANT PREORDER NOTICE: Customers should not use the USPS 1–2 day express delivery estimate or any other carrier transit estimate as the expected arrival date for preorder merchandise. The estimated arrival and shipping date listed on the individual product page is the appropriate reference for that preorder. If a preorder is purchased for a special occasion, customers should understand that early or late merchandise arrivals are possible. Customers will be informed of material changes to preorder fulfillment dates when applicable, and any legally required cancellation or refund options will be honored.
All customers are responsible for providing a complete, accurate, and verifiable shipping address at checkout.
PLEASE DOUBLE-CHECK YOUR SHIPPING ADDRESS BEFORE COMPLETING YOUR PURCHASE.
If a package is returned to House of Godly Fierce Fashions by USPS or FedEx because of an incorrect address, incomplete address, unsuccessful delivery, or other customer-related delivery issue, additional shipping charges may apply.
House of Godly Fierce Fashions is not responsible for additional delivery costs resulting from inaccurate customer-provided shipping information.
We take pride in the quality of our merchandise and the care used in preparing customer orders. If an item arrives damaged, customers must follow the requirements below.
ALL DAMAGE CLAIMS MUST BE SUBMITTED WITHIN THREE (3) CALENDAR DAYS OF THE DELIVERY DATE RECORDED BY USPS OR FEDEX. NO EXCEPTIONS UNDER OUR STANDARD DAMAGE CLAIM POLICY.
Damage Reporting Requirements:
Replacement Policy for Approved Damage Claims:
Once damage has been reviewed and verified:
IMPORTANT CUSTOMER REMINDER: Customers are responsible for inspecting their merchandise immediately upon delivery. The three-day reporting period begins on the date the shipping carrier officially marks the package as delivered, not the date the customer opens the package. This policy is subject to any additional rights or remedies required by applicable law.
House of Godly Fierce Fashions is not responsible under our standard shipping policy for packages stolen after confirmed delivery to a customer’s residence or designated delivery location. This includes packages stolen from:
PACKAGE THEFT IS A COMMUNITY SAFETY AND LAW ENFORCEMENT MATTER.
Customers who believe a package has been stolen should contact the shipping carrier and report suspected theft to their local police department.
Customer Delivery Responsibilities:
We strongly encourage every customer to:
House of Godly Fierce Fashions does not automatically replace or refund packages reported stolen after confirmed delivery. Any applicable legal rights or carrier protections remain in effect.
Once an order has been processed and released to USPS or FedEx, the shipping carrier manages the transportation and delivery of the package. House of Godly Fierce Fashions does not control:
What Customers Should Do If a Package Is Delayed:
If your package is delayed, please use the tracking information provided with your order.
For USPS Shipments:
Visit www.usps.com to track your package, review delivery updates, or submit a tracking inquiry.
For FedEx Shipments:
Visit www.fedex.com to track your package and request updated delivery information.
Customers should contact the applicable shipping carrier for transit updates once a package has been accepted into the carrier’s system. Our boutique cannot control the movement or arrival time of packages while they are in carrier transit. We will honor any responsibilities or remedies required by applicable consumer protection laws.
During major holidays, sales events, new collection launches, and promotional periods, processing and shipping schedules may experience additional delays. We encourage all customers to allow additional time for purchases intended for:
PLEASE SHOP EARLY AND PLAN ACCORDINGLY.
Estimated shipping and arrival dates are not guaranteed delivery dates unless an express guarantee is specifically provided by the applicable carrier. Any required notices, cancellation options, or refunds relating to delayed order fulfillment will be handled in accordance with applicable law.
By placing an order with House of Godly Fierce Fashions, customers acknowledge that they have had the opportunity to review our purchase, shipping, preorder, damage reporting, and delivery policies. We encourage all customers to carefully review product descriptions, shipping selections, processing schedules, and preorder arrival estimates before completing checkout.
These policies are intended to provide clear expectations while preserving all rights and protections available under applicable law.
We sincerely appreciate your business, patience, understanding, and continued support. Our mission is to provide beautiful, modest, elegant fashions while delivering a professional shopping experience.